Terms Of Service

Welcome to ZayloShop. The terms “we”, “us” and “our” refer to ZayloShop. ZayloShop operates this website and online store, including all related information, content, features, tools, products and services to provide customers with a curated shopping experience. ZayloShop is powered by Shopify, which enables us to provide these services.

By accessing, browsing, or using our website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, you should not use or access our services. These terms include important information regarding your legal rights, limitations of liability, and warranty disclaimers.

Eligibility and Account Responsibility

By using our services, you confirm that you are at least the age of majority in your place of residence or that you have given consent for any minor dependents to use the services under your supervision. You may be required to provide personal information such as your name, email address, billing details, payment information, and shipping address. You confirm that all information provided is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Product Information and Availability

We strive to display our products as accurately as possible; however, colors, sizes, or appearances may vary depending on your device or display settings. We do not guarantee that the appearance or quality of products will meet your expectations. Product descriptions, pricing, availability, and specifications may change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.

Orders and Acceptance

Placing an order constitutes an offer to purchase. ZayloShop reserves the right to accept or decline any order for any reason. Orders are confirmed only after payment has been successfully processed. Once an order is accepted, cancellation may not be possible. If an order is canceled or modified, we will attempt to notify you using the contact details provided at checkout. All purchases are intended for personal use only and not for resale.

Pricing and Payments

Prices, promotions, and discounts are subject to change without notice. Prices displayed do not include shipping fees, taxes, customs duties, or import charges unless otherwise stated. You agree to provide accurate payment information and authorize us to charge your selected payment method for all purchases, including applicable fees and taxes. You confirm that you are authorized to use the payment method provided.

Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or events beyond our control. Once an order is handed over to the shipping carrier, ownership and risk of loss pass to the customer.

Returns and Refunds

All returns, exchanges, and refunds are governed strictly by our Refund Policy. Please review the policy carefully before making a purchase, as eligibility and conditions apply.

Intellectual Property Rights

All content on this website, including text, images, graphics, logos, videos, designs, and trademarks, is the property of ZayloShop or its licensors and is protected by intellectual property laws. You may use the website and services for personal, non-commercial use only. Any unauthorized reproduction, distribution, or commercial use of content is strictly prohibited.

Third-Party Tools and Links

Our services may include access to third-party tools or links to third-party websites. These are provided for convenience only. We do not control or endorse third-party content and are not responsible for their accuracy, policies, or practices. Accessing third-party websites is done at your own risk.

Relationship With Shopify

ZayloShop is powered by Shopify; however, all transactions are conducted directly between you and ZayloShop. Shopify is not responsible for any aspect of sales, purchases, disputes, injuries, damages, or losses related to products or services purchased from our store.

Privacy and Personal Information

All personal information collected through our services is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using the services, you consent to the collection, processing, and transfer of your information as described in those policies.

Feedback and Reviews

Any feedback, reviews, suggestions, or content you submit may be used by ZayloShop without restriction or compensation. You confirm that your submissions do not violate any laws or third-party rights and are your own responsibility.

Errors and Inaccuracies

We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping details, or availability at any time without prior notice. Orders affected by such errors may be canceled or modified.

Prohibited Use

You agree not to use the services for any unlawful purpose, including violating laws, infringing intellectual property rights, transmitting harmful code, providing false information, or engaging in abusive or fraudulent conduct. We reserve the right to suspend or terminate access if these terms are violated.

Termination

We may terminate or suspend your access to the services at any time without notice. Obligations incurred prior to termination will continue to apply.

Disclaimer of Warranties

All services and products are provided on an “as is” and “as available” basis without warranties of any kind, to the fullest extent permitted by law. We do not guarantee uninterrupted, secure, or error-free service.

Limitation of Liability

To the maximum extent permitted by law, ZayloShop and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the services or products.

Indemnification

You agree to indemnify and hold harmless ZayloShop and Shopify from any claims or damages arising from your violation of these terms or misuse of the services.

Governing Law

These terms are governed by and construed in accordance with the laws of the United Arab Emirates, and disputes shall be subject to the exclusive jurisdiction of UAE courts.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the services after changes are posted constitutes acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us at zayloshop12@gmail.com or call +971 55 421 9113 or +971 52 597 1029.